Terms & Conditions

1. General information

This website www.frombikini.com is managed by From Bikini, with registered office in Via
Turati 3, 20121 Milan (MI) VAT number 1077160096, registered in the Companies Register of
Milan at no. MI – 2555982.
These Terms are drafted in compliance with the Consumer Code and Legislative Decree 70/2003.
By placing an order on the Site, the user declares to have read and fully accepted the
these Terms.

2. Use of the Site

From Bikini grants users a limited, non-exclusive, revocable right to access and
use the Site for personal, non-commercial purposes in accordance with these Terms and
Conditions.
Users must not abuse the Site, engage in illegal activities, or violate any applicable laws.
From Bikini reserves the right to suspend or limit access in the event of improper use.

3. Account registration

The user is responsible for the veracity of the data provided and the confidentiality of his/her information.
credentials.
From Bikini reserves the right to suspend or delete accounts in case of violations.

4. Products and availability

The products are described with the greatest possible accuracy. Any differences in
Color or graphic rendering do not constitute a defect of conformity. Availability may vary.
without notice. In the event of an obvious material error in the published price, From Bikini will
reserves the right to cancel the order even after confirmation, with a refund
full amount of any amount already paid.

5. Conclusion of the contract

The sales contract is considered concluded when the Customer receives the
order confirmation from From Bikini via email.
The sending of the order by the Customer entails the obligation to pay, without prejudice to the
right of withdrawal within the legal terms.
From Bikini reserves the right not to accept or cancel orders, even
after sending the confirmation, in case of unavailability of the products, errors
evident in the price or descriptions, or in the presence of suspected fraudulent use.

6. Prices and payments

Prices are shown in Euros (€) and include VAT where applicable.
For shipments outside the European Union, any duties, import taxes or charges
Customs fees are the responsibility of the customer.
Payments are handled through secure third-party providers: Visa, Visa Electron, Mastercard,
American Express, Maestro, PostePay, Union Pay, Apple Pay, Google Pay, PayPal,
Klarna, Bank Transfer.
From Bikini reserves the right to suspend or cancel orders in case of suspected use
fraudulent use of payment methods or payment disputes (chargebacks)
justified.
In order to protect its customers and prevent improper use, From Bikini may request,
where necessary, additional documentation to verify the Customer's identity.
In the event of payment disputes deemed unfounded following the appropriate
verifications, From Bikini reserves the right to limit or suspend access to the services of the
Site, as well as to take the necessary measures to protect their rights, including requesting
for reimbursement of any administrative costs incurred.

7. Shipments

From Bikini ships nationally and internationally. Products are shipped to Italy.
within 24-48 hours with express delivery and outside Italy in 3-7 working days. Delivery times
indicated are estimated.
The Customer is responsible for the accuracy of the shipping information provided. Any costs
resulting from incorrect addresses, non-delivery or storage will be charged to the Customer.

8. Right of withdrawal

The consumer has the right to withdraw within 14 days of delivery, in accordance with the
Directive 2011/83/EU.
The return of the items will therefore be accepted within 14 days from the delivery date, subject to
Contact us by email at hello@frombikini.com.
Here is the procedure:
Log in to your personal account.
Find your order: In the Orders section, locate the order for which you wish to request
a return. It is also possible to make a partial return, selecting only some of the
products contained in the order.
Request a return: Select the option to start the process and follow the guided instructions.
Receive your return shipping label by email.
Prepare the package and apply the label to the outside.
Return the package: you can take it to a collection point, or book a home collection
via the courier's official platform.
Items must be returned in the same original condition. For more information
For information, see the Returns & Refunds page.
Once the returned product is received, the refund will be made within 14 days,
Generally within 7 working days. You will receive an email confirming the start of the
reimbursement.
The refund will be made using the payment method used at the time.
of the order.
- Payment by credit card: the refund will be made to the card used for
the purchase, it will take approximately 5-7 working days for the refund to be visible on your
I count.
- Payment in the form of a gift card: the refund will be made in the form of an e-gift, which
will be immediately available in your customer account.

9. Legal guarantee

The products are covered by a 24-month legal guarantee for defects of conformity, pursuant to the
Consumer Code.

10. Intellectual property

All contents of the Site are the exclusive property of From Bikini or licensed.
It is prohibited to purchase From Bikini products for resale, distribution or use.
unauthorized commercial use, including resale on online marketplaces, social media platforms
or third-party sites. From Bikini reserves the right to cancel suspicious orders, limit quantities
purchasable and take legal action to protect the trademark.
By officially tagging the brand or using hashtags related to From Bikini, the user
grants the brand a royalty-free, non-exclusive, revocable license to republish
of content on their digital channels, unless otherwise requested by the user.

11. Limitation of liability

From Bikini will not be liable for any indirect or unforeseeable damages arising from the use
of the Site.
From Bikini cannot be held responsible for delays or failures due to
force majeure, including, but not limited to, strikes, natural events,
pandemics, logistical disruptions, customs blockades or other circumstances beyond reasonable control
control of the company.

12. Online Dispute Resolution (ODR)

The consumer resident in the European Union can access the platform for the
online dispute resolution made available by the European Commission,
pursuant to EU Regulation 524/2013.

13. Applicable law and competent court

These Terms are governed by Italian law.

For consumers, the application of the mandatory provisions of the country of
residence.

From Bikini reserves the right to modify these Terms at any time.
changes will be effective from the date of publication on the Site.

Last updated: December 31, 2025